Medical Front Office Assistant & Admin Online Training - MedCerts

Is Short-Term Online Career Training Right for You?

HI 1000

Medical Front Office Assistant and Administration Specialist

Online Certification Training

The perfect introduction into the front office environment of the healthcare industry. Watch our program sneak peek below!

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21  Weeks
Program Length
MCBC,  
CMAA 
Certifications
$29,000
Avg. Starting Salary*
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AMCA
Issuing Authorities

This program is NOT available to residents of the following states: AR, LA, ND, NV, PA, RI, WI

Please review our State Restriction page to view what restrictions there may be in your state/region of residence or employment and ensure you are eligible for enrollment. These restrictions may not apply to students taking programs through an employer, academic or government-sponsored model - including MyCAA and Army, Air Force or Coast Guard Credentialing Assistance. To determine eligibility, please confirm with your sponsor or review our military spouse MyCAA-approved or Military Credentialing Assistance-approved programs.

Watch our Medical Front Office Assistant and Administration Specialist Sneak Peek!

MedCerts programs are developed with collaboration from our in-house production team, industry-recognized subject matter experts and our education technology design team. From interactive simulations, interviews with real world experts, game based learning and more, our Instructional Design education model is created to meet the needs of every type of learner.

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Is Medical Front Office Assistant And Administration Specialist Training Right For You? Take The MedCerts Online Career Training Readiness Quiz

This fun, online quiz takes just 3 minutes to complete and provides you with a personalized report to find out if short-term online career training is right for you. The report identifies your strengths and social style, plus the training and positions you’re best suited for.

Medical Front Office Assistant and Administration Specialist Online Training

MedCerts Tuition Advantage

We believe everyone should have access to higher education. With the option to pay in full, break down payments or utilize government grant funding, we help expand that access.

Monthly Payment Options as low as $346 Payment Plans for Every Student

Talk with an Education Consultant to pick the perfect payment plan, from paying in full to installments with interest rates from 0-12%.

Total Tuition $4,000 Pay in Full

The total tuition can be paid immediately or through a number of grant-funded or monthly payment plan options

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No Credit Check

Discover your eligibility without a credit check.

The pricing listed above for a monthly payment plan is an estimate for the cost of an 12-month payment plan including down payment. Final pricing is given at time of purchase and may vary from both pricing examples above.

MyCAA, Department of Defense Credentialing Assistance/COOL and Workforce Grants

MedCerts offers financial aid options through these government grant-funded programs – MyCAA, Workforce Funding (including WIOA), and Department of Defense Credentialing Assistance or COOL funding for the Army, Air Force and Coast Guard. Those eligible include Military Spouses; active duty Army, Reserves, and National Guard members; active duty Air Force, Air Force Reserve, Air Force National Guard, and US Space Force; active duty Coast Guard and SELRES members (enlisted and officers); or workforce-funded qualifying job seekers. Speak to an Education Consultant to see if you qualify.

What Does a Medical Front Office Assistant and Administration Specialist Do?

The advantage of earning both your medical office assistant and billing certifications is that it opens the door to more opportunities in more advanced front-office positions. This edge allows you the flexibility to take on more specialized responsibilities like managing insurance claims, reimbursement and coding. You’ll likely also become an asset to your medical office team with your broad knowledge base and ability to assist in many departments.

213,603
Entry Level Jobs in the US
Medical Front Office Assistant and Administration Specialist will see available jobs grow 22.5% over the next ten years.
All available job and salary information is from Burning Glass Labor Insights and is updated annually to reflect industry changes.

What You’ll Learn
HI 1000
Medical Front Office Assistant and Administration Specialist

According to BurningGlass Labor Insights, Medical Front Office Assistant jobs are projected to grow 22.5% over the next 10 years. While there will be high demand for qualified candidates, having the advantage of dual certifications will increase your job options.

Through our Medical Front Office Assistant and Administrative Specialist program, you’ll gain both medical receptionist training and billing and coding skills in only 21 weeks. Our program consists of five courses to build a thorough education and set you up for success – Professionalism in Allied Health, Human Anatomy and Medical Terminology, Medical Office Procedures and Administration, Microsoft Office Basics, and Billing, Insurance and Coding.

When your program is complete, MedCerts covers your registration costs to sit for the Certified Medical Administrative Assistant (CMAA), sponsored by the NHA (National Healthcareer Association), and the Medical Coder & Biller Certification (MCBC), sponsored by the American Medical Certification Association (AMCA). Some of the career options you’ll find with these certifications include patient services representative/care coordinator, medical office administration/assistant/specialist, medical secretary, medical receptionist, and medical billing specialist.

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  1. Demonstrate an understanding of the soft skill expectations of an allied healthcare professional
  2. Comply with HIPAA/HITECH, OSHA, CMS and other healthcare regulations and laws
  3. Appropriately schedule patient services, understand insurance coverage and perform other medical front office procedures
  4. Differentiate between CPT, ICD-10-CM, HCPCS codes and know how to file a claim
  5. Comprehend payment adjudication, various claim statuses,and the resubmission process
HI1000

Enrollment Requirements

  1. High School Diploma or GED
  2. Web browser with internet connection
  3. Course registration & payment

MedCerts-Covered Materials*

  1. Expert-led video based training
  2. eBook: Kinn's Medical Administrative Assistant
  3. eBook: Medical Insurance, A Revenue Cycle Process Approach
  4. Competency assessments
  5. National Certification exam fee

Student Services

  1. Dedicated Student Success Advisors
  2. Tailored support based on performance & behavior
  3. Exam preparation process
  4. 1 yr. post-program access to Career Center

*The cost of all materials needed for this program are covered by MedCerts. They are not included in the tuition costs and the student is not liable for any costs or fees related to the above materials.

Required Courses
PS 1011

Professionalism in Allied Health

32 hours
Length
2 Weeks
Duration

This course will benefit anyone considering a career in allied health, as well as those already working in the field. Allied Health Professionals must be committed to the key attributes of professionalism and strive to reflect this within the delivery of patient-centered safe and effective care. “Professionalism” is a broad term that reflects many different skills and abilities. For an individual to exhibit professionalism, he/she must be armed with specific skills and abilities that do not always show up within certification requirements, or even within a career training curriculum. Soft skills are hard to measure and are typically less well-defined than hard skills. However, soft skills are what set many job candidates apart. Professionalism is not just what one knows, it is how one does their job, how one behaves and how one comes across as they interact with others.

The purpose of this course is to provide students with soft skills training that will provide the tools needed to demonstrate a higher level of professionalism on the job. Key components of the course focus on patient interaction, proper office behavior, medical ethics, diversity and cultural bias, emotional strength, professional appearance and communication. The course maintains a focus on the key attributes that are true markers of professionalism.

This course was created with input from healthcare professionals working in the field, healthcare employers that hire our graduates, professional educators and even former MedCerts students. The end result is a collection of modules that touch on the soft skills that are TRULY important in the real world of allied healthcare. In this course, students are engaged through scenario-based learning that allows for real interaction with virtual co-workers and patients. Additionally, game-based activities keep students engaged and entertained throughout their learning journey.

    • Gain an understanding of the expectations of an allied healthcare professional in the workplace
    • Develop and exercise emotional intelligence, self-management and interpersonal skills
    • Build and improve internal and external communication skills with all exchanges
    • Enhance the patient care experience with successful interactions and patient satisfaction
    • Maintain solution-oriented conversations, manage conflict and build self-confidence
HI 1014

Introduction to Human Anatomy and Medical Terminology

96 hours
Length
6 Weeks
Duration

This course is designed to familiarize the student with the language of medicine, through the study of prefixes, suffixes, root words, abbreviation, and pronunciation of words. The curriculum also includes an anatomy and physiology app that enables students to explore, visualize, interact, and experience the anatomy of the human body in 3D and augmented reality (AR). Students will examine the organization of the integumentary, musculoskeletal, hematic, lymphatic and immune, and cardiovascular systems in the human body. They will become familiar with the medical terms that relate to the respiratory, digestive, nervous, endocrine, reproductive, and excretory systems. Students will also examine terms related to the sensory organs, with a concentration on the organs for hearing, sight, and smell. This immersive experience will trigger thought processes and enhance learning outcomes in their Anatomy and Physiology program. The app has about 50 simulations across different topics.

    • Recognize the structure and function of the 11 body systems and their organs
    • Understand the medical language that is used to describe those systems
    • Analyze and understand medical terms by breaking down their word components
    • Appreciate the major diseases and conditions related to the human body
    • Apply your knowledge within the healthcare setting
MS 1000

Microsoft Office Basics

16 hours
Length
1 Week
Duration

This set of courses includes basic (Level 1) training on the 3 core applications within the Microsoft Office Suite. Students learn the range of skills needed to create professional-quality documents and spreadsheets, and are trained to effectively use email communication tools in the office environment. The content covered includes how to create, edit and enhance documents in Microsoft Word, how to organize, calculate and analyze information in Microsoft Excel, and students will learn the basics of using email within Microsoft Outlook.

    • Prepare, edit, and enhance documents in Microsoft Word
    • Apply methods to organize, calculate, and analyze information using Microsoft Excel
    • Prepare and send professional email messages from within the Microsoft Outlook environment
HI 1011

Medical Office Procedures and Administration

96 hours
Length
6 Weeks
Duration

This course will introduce the student to the Health care industry, its environment along with the day to day skill set and knowledge required to fulfill a position as a Medical Administrative Assistant. Modules include Professional Behavior, Communication, Law and Ethics, Law and Medicine, Daily Operations, Telephone Techniques, Appointment Scheduling, Correspondence, Computers, HIPPA Regulations, Records Management, Information Management, Basics of Coding, Health Insurance Basics, Professional Fees, Accounting and Bookkeeping, Banking and Financial Management, Practice Management, Marketing and Customer Service. 

    • Follow HIPAA & HITECH Compliance Laws
    • Understand the different kinds of insurances and plans
    • Perform Medical Front Office Procedures
    • Schedule Patients
    • Provide Patient Education
HI 1015

Insurance and Billing, and Coding Essentials

96 hours
Length
6 Weeks
Duration

This course provides foundational knowledge required of an administrative allied healthcare professional with insight and focus on the role of the Insurance Billing Specialist. Emphasis is placed on the revenue cycle and basic insurance terminology. This includes topics related to HIPPA and HITECH laws and regulations, patient financial responsibility, insurance verification, government and commercial insurance plans, diagnosis coding using ICD-10-CM, procedure coding using CPT and HCPCS, modifiers, and the encounter form. CMS-1500 and HIPAA 837P claim formats, payment processing, claim follow up and collections are also addressed.

    • Describe the phases of the revenue cycle and gain an understanding of basic insurance terminology
    • Demonstrate knowledge of confidentiality and billing laws, regulations, and standards
    • Explain verification of patient financial responsibility and insurance information
    • Differentiate government and commercial insurance plans and determine which is primary
    • Apply ICD-10-CM, CPT, and HCPCS codes and modifiers based on coding guidelines
Code Course Duration
PS 1011 2 Weeks
HI 1014 6 Weeks
MS 1000 1 Week
HI 1011 6 Weeks
HI 1015 6 Weeks
Total Program Duration 21 Weeks

Medical Front Office Assistant and Administration Specialist

Job Opportunities

Entry Level

Medical Billing Specialist

$27,000 – $51,000*
Estimated Salary
Entry-Level

Medical Receptionist

$21,000 – $28,000*
Estimated Salary

Medical Reimbursement Specialist

$29,000 – $79,000*
Estimated Salary

Disclaimers

  1. This program is NOT available to residents of the following states: Arkansas, Louisiana, North Dakota, Nevada, Pennsylvania, Rhode Island, Wisconsin
  2. This program meets additional approval requirements for the following state(s): Texas
  3. While MedCerts training and related target certifications may be accepted and/or approved by your state of residency, employers reserve the right to dictate prerequisite education, experience, or certification/licensure requirements for their positions. We strongly advise students to research target job posts from area employers and relevant state requirements, barriers, or restrictions prior to enrollment to ensure eligibility upon graduation.

FAQs for MedCerts' Online Medical Front Office Assistant and Administration Specialist Certification Course

What is a Medical Front Office Assistant and Administration Specialist?

A Medical Front Office Assistant and Administration Specialist is a professional who plays a crucial role in healthcare settings. They manage front office duties such as patient scheduling, handling medical records, and billing. They also assist in administrative tasks, ensuring the smooth operation of a medical office.

What is the career outlook for a Medical Front Office Assistant and Administration Specialist?

The career outlook for a Medical Front Office Assistant and Administration Specialist is positive, with job opportunities expected to grow by 14% over the next decade—much faster than average.

What is the salary for a Medical Front Office Assistant and Administration Specialist?

The salary for these roles varies based on location and experience. Generally, Medical Billing Specialists earn between $27,000 and $51,000, Medical Receptionists between $21,000 and $28,000, and Medical Reimbursement Specialists between $29,000 and $79,000.

How do I become a certified Medical Front Office and Administration Specialist, or MCBC / CMAA?

To become certified, you need to complete a specialized training program like MedCerts’ Medical Front Office Assistant and Administration Specialist course. After completing the course, you can sit for the Certified Medical Administrative Assistant (CMAA) and Medical Coder & Biller Certification (MCBC) exams.

What skills will I learn in your online Medical Front Office and Administration Specialist certification training course?

The course covers skills in medical reception, billing, and coding, including:

  • patient scheduling

  • insurance coverage

  • medical office procedures

  • understanding of medical terminology

  • HIPAA/HITECH compliance

What are the enrollment requirements for your online Medical Front Office and Administration Specialist certification training course?

Applicants must have a High School Diploma or GED and access to a web browser with an internet connection. Course registration and payment are also required.

How much does your online Medical Front Office Assistant and Administration Specialist certification class cost?

The cost of the program is $4,000.

Do you offer payment plans for your online Medical Front Office Assistant and Administration Specialist certification program?

MedCerts offers various payment options, including monthly payment plans as low as $346 and utilization of government grant funding.

Do you offer any scholarships for your online Medical Front Office Assistant and Administration Specialist certification course?

MedCerts provides financial aid through government grant-funded programs such as:

How long is your online Medical Front Office Assistant and Administration Specialist certification class?

The program is 21 weeks long.

How is your online Medical Front Office Assistant and Administration Specialist certification course structured and taught?

The course is delivered online and includes interactive simulations, expert interviews, and game-based learning. It covers five key areas:

  • Professionalism in Allied Health

  • Human Anatomy and Medical Terminology

  • Medical Office Procedures and Administration

  • Microsoft Office Basics

  • Billing, Insurance, and Coding

Do you offer certification exam prep or help for the MCBC or CMAA exams?

MedCerts' program includes exam fees and preparation materials. The course is designed to prepare students for the MCBC and CMAA exams.

What's included in your online Medical Front Office Assistant and Administration Specialist certification training course?

The course includes expert-led video training, eBooks, competency assessments. MedCerts-Covered Materials also include the national certification exam fee. Students also receive support from dedicated Student Success Advisors and access to a Career Center post-program thanks to Student Services.

Is your Medical Front Office Assistant and Administration Specialist certification training course valid nationwide?

The program is valid in most states, but not available to residents of AR, LA, ND, NV, PA, RI, and WI. Prospective students should check state-specific restrictions.

Medical Front Office Assistant and Administration Specialist