Program Cancellation and Refund Policy

 

All tuition and fees are not refundable except based on the circumstances as set forth in section 1 and 2 below.  By signing this Student Agreement, you are agreeing to these terms and conditions.

  1. Program Cancellation: You have the right to cancel this agreement entirely PRIOR TO the program start date.  When written notice of program cancellation is received prior to the program start date, a 100% refund will be issued for any tuition and fees paid to date.  The written notice must be sent with a date (either in electronic format or postmarked and mailed) prior to the program start date.  Before issuing any refund, all program materials and supplies sent to you must be returned, as set forth in section 4 below.  Refunds will be issued within 30 days following MedCert’s receipt of all returned program materials and supplies.

 

  1. Refund Policy: In addition to the cancellation rights set forth above, you may withdraw from the program for any reason within 30 days after you receive access to the online learning management system, which is the date of the email sent to you containing your login credentials for the program.  In this case, this Agreement will be rescinded, and MedCerts will refund your tuition and fees based on the following schedule, provided you first return all program materials and supplies as set forth in section 4 below:

 

  1. One (1) day up to and not to exceed fourteen (14) days after the program start date, a 75% refund of the unused tuition balance.
  2. Fifteen (15) days up to and not to exceed thirty (30) days after the program start date, a 25% refund of the unused tuition balance.

 

Refunds will be issued within 30 days following MedCert’s receipt of all returned program materials and supplies.

 

  1. No Refund after 30 days: If you choose to withdraw from the program for any reason after the initial 30-day period, you are not entitled to any refund from MedCerts and are not released from your obligation to pay all tuition and fees in full.

 

  1. Materials: Prior to receiving any refund as outlined in section 1 and 2 above, you must first return all program materials and supplies (including, but not limited to, laptops) received from MedCerts.  You must return all program materials and supplies (including, but not limited to, laptops) at your expense, insured and tracked through the carrier.  Please pack all returned materials carefully to prevent damage.  After returning all program materials and supplies to MedCerts, you also agree to destroy all copies (downloaded, backup, printed and/or written) you may have.

 

  1. Termination: If you cancel or withdraw under this section, your enrollment with MedCerts is terminated and you may not transfer your program materials, supplies, or enrollment to any other person.