Medical Front Office and Electronic Health Records

Program Description:

The Medical Front Office and Electronic Health Records program is designed to equip the student with the skills necessary to provide excellent support in a Medical Office environment and the knowledge to achieve the Certified Electronic Health Records Specialist (CEHRS) and Certified Medical Administrative Assistant (CMAA) certifications. The registration cost to sit for each of these exams one time is covered by MedCerts. This comprehensive online program prepares them for proper handling of patient data, fundamental records and document management, medical office procedures, and more. Upon completion of the program and achieving certification, students may find work in physician offices and laboratories, reference laboratories, urgent care centers, nursing home facilities, wellness clinics, and hospitals.


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Program Duration:
24 Weeks
Program Price:

Program Features:

  • 24/7 Access to curriculum, including video content, and all course/program supplements and resources for independent study
  • Live one-on-one online mentoring support is available Monday-Thursday (8:30am-8:00pm ET), Friday (8:30am-6pm ET) for subject matter inquiries
  • Expert-led video-based training is the primary method of learning, with secondary methods that include courseware (text/workbooks), software demos, quizzes and final exams, and more
  • MedCerts programs are self-paced, with a suggested minimum number of chapters per week defined for each student
  • Welcome Package that contains access to online textbooks and workbooks, course schedules, login credentials, and may include FlashCards, Quick Reference Study Sheets, and/or textbooks that have been authored and published by MedCerts
  • Training delivered on a cutting edge Learning Management System (LMS)
  • All students receive a personalized one-on-one New Student Orientation prior to beginning their program
  • Access to all training material is provided for a full 12 months, for exam preparation, regardless of the duration of the program
  • MedCerts Student Support Coordinators are highly skilled, trained and certified, supportive professionals who truly care about each student’s success
  • Communication is key! Student progress is monitored on a DAILY BASIS. Personalized assistance is provided by Student Services as needed to help keep them on track
  • MedCerts provides Exam Preparation Guides to students upon completion of their program
  • Upon completion, students may participate in a one-on-one Exam Preparation Session with a subject matter specialist to prepare for their National Certification Exam(s)
  • Our dedicated Certification Exam Coordinator can help each student locate an exam test site and assist with the registration process from start to finish

Program Courses:

  • HI-1011 Medical Office Procedures & Administration:
    This course will introduce the student to the Healthcare industry, its environment, and the day to day skills and knowledge required to fulfill a position as a Medical Administrative Assistant. Modules include Professional Behavior, Communication, Law and Ethics, Law and Medicine, Daily Operations, Telephone Techniques, Appointment Scheduling, Correspondence, Computers, HIPAA Regulations, Records Management, Information Management, Basics of Coding, Health Insurance Basics, Professional Fees, Accounting and Bookkeeping, Banking and Financial Management, Practice Management, Marketing and Customer Service.
  • MS-4000 Microsoft Office Series II:
    This set of courses will provide the range of skills needed to create professional-quality documents and effectively communicate within an office environment. The content covered includes how to create, edit and enhance documents in Microsoft Word, how to organize, calculate and analyze information in Microsoft Excel, how to exchange information and manage activities in Microsoft Outlook, and how to create effective and robust presentations in Microsoft PowerPoint.
  • HI-1014 Human Anatomy, Physiology and Medical Terminology:
    This course is designed to familiarize the student with the language of medicine, through the study of prefixes, suffixes, root words, abbreviation, and pronunciation of words. The curriculum also includes an overview of anatomy and physiology in order to increase the understanding of medical vocabulary. Students will examine the organization of the integumentary, musculoskeletal, hematic, lymphatic and immune, and cardiovascular systems in the human body. They will become familiar with the medical terms that relate to the respiratory, digestive, nervous, endocrine, reproductive, and excretory systems. Students will also examine terms related to the sensory organs, with a concentration on the organs for hearing, sight, and smell. This course will prepare students to better understand spoken and written interactions in all medical environments.
  • HI-1018 Electronic Health Records:
    This course provides students with the skills and certifications for the development and maintenance of electronic health records in both facility and private practice environments. Upon completion of this course, students will be qualified to sit for the CEHRS, and will have gained the knowledge required to perform a variety of office functions necessary in the digital/electronic age. Students are introduced to, and are provided training and practical application in a variety of areas related to Electronic Health Records. The course will explore the skills and expertise needed for the development and maintenance of electronic health records, along with legal, ethical, and regulatory requirements, HIPAA and HITECH compliance, confidentiality and security, appointment scheduling, and utilizing the Electronic Health Record for administrative, reimbursement, and reporting purposes

Relevant Certifications:

  • Certified Medical Administrative Assistant (CMAA)
    NHA Certified Billing and Coding Specialist CertificationThe Certified Medical Administrative Assistant (CMAA) credential is offered by the National Healthcareer Association (NHA). CMAAs are responsible for various administrative duties and often have direct patient contact. It demonstrates the ability to perform routine administrative tasks in a physicians' office, nursing home, hospital or clinic to keep it running efficiently.

    As CMAA you may perform some of the following tasks:

    • Operate computer systems or other types of technology to accomplish office tasks
    • Greeting patients and helping them fill out forms
    • Submit claims for reimbursement based on payer policies and procedures
    • Update and maintain patient and other practice information
    • Coordinate the collection and preparation of operating reports such as time and attendance

    By attaining CMAA certification, students validate their training and competence, and assure allied health employers that they are qualified for entry-level positions. Furthermore, hospitals, physicians’ offices, nursing homes and other healthcare facilities may give preference to candidates with medical administrative assistant certification.

  • Certified Electronic Health Records Specialist (CEHRS)
    NHA Certified Billing and Coding Specialist CertificationA Certified Electronic Health Records Specialist (CEHRS) is the nationally recognized certification for Electronic Health Record Specialists. This program prepares students to use and understand electronic records in a medical setting. The CEHRS is responsible for maintaining the integrity and protecting the privacy and security of patient information.

    As a Certified EHR Specialist, you may perform some or all of the following tasks:

    • Audit patient records for compliance with legal and regulatory requirements
    • Documenting examination information, scheduling treatments, and process laboratory tests
    • Abstract clinical information for inclusion in reports such as quality improvement studies
    • Perform basic coding to submit claims for reimbursement for insurers
    • Process release of information (ROI) requests for medical records
    • Review patient records to ensure they are complete, and collect patient demographic and insurance information

    Attaining certification as an Electronic Health Records Specialist shows potential employers that the student has the competence and expertise to succeed in this role. Certification will improve job opportunities and the locations for employability, as well as increasing the pay scale.

Attainable Healthcare Positions

  • Electronic Health Records Specialist
  • Electronic Medical Record Associate
  • EMR / EHR Assistant
  • Health Information/Medical Records Administration/Administrator
  • Health Information/Medical Records Technician
  • Records Documentation Specialist
  • Medical Records Clerk
  • Medical Office Computer Specialist/Assistant
  • Patient Services Representative
  • Patient Centered Care Coordinator
  • Health and Medical Administrative Services
  • Medical Office Administration
  • Medical Office Assistant/Specialist
  • Medical Reception/Receptionist
  • Front Desk Representative
  • Medical Administrative/Executive Assistant and Medical Secretary
  • Health and Medical Administrative Services, Other

Funding Sources:

  • Check or Charge
  • Education Loans available for everyone
  • WIOA/TAA/Vocational Rehabilitation
  • MyCAA funding for Military Spouses


Click or Call MedCerts® Today at 800-734-1175

Pharmacy Technician Externship


MedCerts has reached a nationwide agreement with Walgreens Pharmacy that will give Pharmacy Technician students an edge when preparing for the PTCE exam, and will set our graduates apart within the job market.


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