Medication Care Coordinator

Program Description:

The Medication Care Coordinator program is designed to equip the student with the skills necessary to provide excellent support in a pharmacy environment and the knowledge to achieve the Certified Medical Administrative Assistant (CMAA), and Certified Pharmacy Technician (CPhT) certifications. The registration and cost to sit for BOTH of these certifcation exams one time is covered by MedCerts.

Upon completion of the program, students are uniquely prepared to serve as a liaison between clinical providers, the pharmacy, and consumers. Students are prepared to assist consumers with their medication plan, insurance, and other services including the medication distribution process.


MyCAA Approved?
Program Duration:
22 Weeks
Program Price:

Program Features:

  • 24/7 Access to curriculum, including video content, and all course/program supplements and resources for independent study
  • Live one-on-one online mentoring support is available Monday-Thursday (8:30am-8:00pm ET), Friday (8:30am-6pm ET) for subject matter inquiries
  • Expert-led video-based training is the primary method of learning, with secondary methods that include courseware (text/workbooks), software demos, quizzes and final exams, and more
  • MedCerts programs are self-paced, with a suggested minimum number of chapters per week defined for each student
  • Welcome Package that contains access to online textbooks and workbooks, course schedules, login credentials, and may include FlashCards, Quick Reference Study Sheets, and/or textbooks that have been authored and published by MedCerts
  • Training delivered on a cutting edge Learning Management System (LMS)
  • All students receive a personalized one-on-one New Student Orientation prior to beginning their program
  • Access to all training material is provided for a full 12 months, for exam preparation, regardless of the duration of the program
  • MedCerts Student Support Coordinators are highly skilled, trained and certified, supportive professionals who truly care about each student’s success
  • Communication is key! Student progress is monitored on a DAILY BASIS. Personalized assistance is provided by Student Services as needed to help keep them on track
  • MedCerts provides Exam Preparation Guides to students upon completion of their program
  • Upon completion, students may participate in a one-on-one Exam Preparation Session with a subject matter specialist to prepare for their National Certification Exam(s)
  • Our dedicated Certification Exam Coordinator can help each student locate an exam test site and assist with the registration process from start to finish

Program Courses:

  • HI-1011 Medical Office Procedures & Administration:
    This course will introduce the student to the Healthcare industry, its environment, and the day to day skills and knowledge required to fulfill a position as a Medical Administrative Assistant. Modules include Professional Behavior, Communication, Law and Ethics, Law and Medicine, Daily Operations, Telephone Techniques, Appointment Scheduling, Correspondence, Computers, HIPAA Regulations, Records Management, Information Management, Basics of Coding, Health Insurance Basics, Professional Fees, Accounting and Bookkeeping, Banking and Financial Management, Practice Management, Marketing and Customer Service.
  • MS-2000 Microsoft Office Series I:
    This set of courses will provide the range of skills needed to create professional-quality documents within an office environment. The content covered includes how to create, edit and enhance documents in Microsoft Word, and how to organize, calculate and analyze information in Microsoft Excel.
  • HI-1014 Human Anatomy, Physiology and Medical Terminology:
    This course is designed to familiarize the student with the language of medicine, through the study of prefixes, suffixes, root words, abbreviation, and pronunciation of words. The curriculum also includes an overview of anatomy and physiology in order to increase the understanding of medical vocabulary. Students will examine the organization of the integumentary, musculoskeletal, hematic, lymphatic and immune, and cardiovascular systems in the human body. They will become familiar with the medical terms that relate to the respiratory, digestive, nervous, endocrine, reproductive, and excretory systems. Students will also examine terms related to the sensory organs, with a concentration on the organs for hearing, sight, and smell. This course will prepare students to better understand spoken and written interactions in all medical environments.
  • HI-1017 Pharmacy Technician Principles and Practices:
    This Pharmacy Technician course is designed to educate and train the student in the diverse field of Pharmacy Technology. The student will be provided didactic coursework in the areas of prescription processing, pharmacy nomenclature, biopharmaceutics and drug activity, dosage calculations, and common mathematical formulas and conversions. Consideration of drug routes and formulations includes tablets and capsules, liquid prescriptions, parenteral and enteral, and insulin and syringes. They will also learn about the advanced roles of the Pharmacy Technician, such as Medication Therapy Management, Motivational Interviewing, Comprehensive Medication Review, and Chronic Care Management. To better understand the business side of pharmacy world, students will learn about HIPAA, drug regulation and control, inventory management, financial considerations, documentation and coding, legal and ethical issues, and communication techniques.

Relevant Certifications:

  • Certified Medical Administrative Assistant (CMAA)
    NHA Certified Billing and Coding Specialist CertificationThe Certified Medical Administrative Assistant (CMAA) credential is offered by the National Healthcareer Association (NHA). CMAAs are responsible for various administrative duties and often have direct patient contact. It demonstrates the ability to perform routine administrative tasks in a physicians' office, nursing home, hospital or clinic to keep it running efficiently.

    As CMAA you may perform some of the following tasks:

    • Operate computer systems or other types of technology to accomplish office tasks
    • Greeting patients and helping them fill out forms
    • Submit claims for reimbursement based on payer policies and procedures
    • Update and maintain patient and other practice information
    • Coordinate the collection and preparation of operating reports such as time and attendance

    By attaining CMAA certification, students validate their training and competence, and assure allied health employers that they are qualified for entry-level positions. Furthermore, hospitals, physicians’ offices, nursing homes and other healthcare facilities may give preference to candidates with medical administrative assistant certification.

  • Certified Pharmacy Technician (CPhT)
    Pharmacy Technician Certification Board LogoThe Pharmacy Technician Certification Examination (PTCE) is a nationally recognized certification offered by the PTCB (Pharmacy Technician Certification Board). The PTCE content was developed by experts in pharmacy technician practice based on a nationwide Job Analysis Study that the PTCB’s Certification Council and Board of Governors used to approve the blueprint for the current PTCE. Those who pass the exam will be recognized as a nationally Certified Pharmacy Technician (CPhT).

    As a CPhT, you may perform some or all of the following tasks:

    • Receive and process prescription requests from patients, and those sent electronically from doctors’ offices
    • Accurately count, weigh, pour and mix medications
    • Prepare accurate prescription labels
    • Prepare and Process insurance claim forms and manage inventory
    • Establish and maintain patient profiles as well as computerized patient records

    Licensed pharmacies depend on skilled pharmacy technicians to prepare prescription medications with accuracy and to provide good customer service. Learning these professional skills and passing the national certification exam qualifies graduates for entry-level pharmacy technician jobs in a variety of healthcare settings.

    State Licensing/Registration

    Currently, each State regulates Pharmacy Technicians by their own standards as defined by each State Board of Pharmacy.  There may be requirements from your State’s Board of Pharmacy that could include, but may not be limited to, registration and accompanying fee, criminal background checks, drug testing, etc.  For up-to-date information from your state, please visit and then click your State to be redirected to its State Board of Pharmacy website.


Attainable Healthcare Positions

For additional information related to current salary/wage data, job outlook, and other occupation information related to Pharmacy Technicians, please visit:

  • Medication Care Coordinator
  • Consumer Medication Coordinator
  • Pharmacy Informaticist
  • Compliance Specialist (Pharmaceutical Companies/Distribution)
  • Oncology Tech (Hospital and Private)
  • Infusion Tech (Hospital and Private)
  • Compounding Specialist (Pharmaceutical Companies)
  • Pharmaceutical Sales (Pharmaceutical Companies)
  • Pharmaceutical Manufacturing/Distribution
  • Pharmaceutical Experimentation (Pharmaceutical Companies/Government)
  • Pharmacy Discharge Carriers (Hospital)
  • Insurance Verification Tech (Insurance Companies)
  • Prior Authorization Tech (Hospitals and Private)
  • Patient Services Representative
  • Patient Centered Care Coordinator
  • Medical Administrative/Executive Assistant and Medical Secretary
  • Health and Medical Administrative Services, Other

Funding Sources:

  • Check or Charge
  • Education Loans available for everyone
  • WIOA/TAA/Vocational Rehabilitation
  • MyCAA funding for Military Spouses


Important information regarding State Requirements

State boards may impose a variety of different requirements. These requirements vary from state to state. Before enrolling in the MedCerts Pharmacy Technician program, you should contact the State Board of Pharmacy to obtain the requirements applicable to pharmacy technicians in your state. This is particularly important for residents of Florida, Louisiana, North Dakota, Utah, and Washington. Contact information for State Board of Pharmacy.

Click or Call MedCerts® Today at 800-734-1175

Pharmacy Technician Externship


MedCerts has reached a nationwide agreement with Walgreens Pharmacy that will give Pharmacy Technician students an edge when preparing for the PTCE exam, and will set our graduates apart within the job market.


How can we help?

For all current student inquires in regards to Academic Policies, General Information, and Student Material Distribution we recommend that you call 800-734-1175. For more information on how MedCerts can help you, please choose from the following:

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