Course

CS 1011

Customer Service Professional

16 hours
Length
1 weeks
DURATION

Schedule a call with an Education Consultant.

MedCert Education Consultants provide free advice to find the ideal certification program to get you employed sooner.

Details

This course is designed to prepare individuals across all job titles with the core skills needed to satisfy customers of all types. Each customer, patient, or client is critical whether you work within a call center, retail store or pharmacy, medical office/clinic, or business office. No organization can afford to overlook or neglect the power of customer service s...

Completion

  • Appreciate why first-rate customer service adds value to every organization
  • Understand how to determine what the customer wants and provide confidence in your product
  • Know how to deal with complaints and apply the four core skills for high quality service
  • Create value and play a part in profitability through performance and productivity
  • Enhance your company's market position by demonstrating what differentiates your company from the competition

What’s included

     

Requirements

     

Location

Fully online

Enrollment

Open for enrollment

Availability

Access is provided for 12 months

Creator

MedCerts Subject Matter Expert

Related Programs

2 matches

Related Certifications

1 matches

Start your enrollment

Schedule an appointment with an Education Consultant.

An Education Consultant will get you enrolled, check financial aid options, and support you with every step.

  • Fully online training
  • One-on-one orientation and support
  • Career services
  • Exam fees included
  • Short-term programs

Financial assistance

If you are a military spouse or your training is provided through the Workforce Innovation and Opportunity Act (WIOA), you may be eligible for financial assistance to cover all or some of your tuition.

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