The Medication Care Coordinator role is an entry-level position that is an important part of the pharmacy team.
If you have an interest in behind-the-scenes pharmacy work that involves helping others, this role checks those boxes.
This position works with all points-of-contact in the pharmacy — including providers, consumers, pharmacists, clinicians, and insurance companies — to improve the overall patient experience and medication-related outcomes.
Here’s a look at what a Medication Care Coordinator role is all about:
What Does a Medication Care Coordinator Do?
Depending on location, a Medication Care Coordinator may have different responsibilities and duties to fulfill daily. Some days you may work in more of a pharmacy technician role. Other days you may need to connect with individual patients to ensure they are following their drug plan accordingly.
A brief list of Medication Care Coordinator duties:
Comply with all healthcare regulations and laws
Maintain patient confidentiality
Enter patient data into healthcare system
Fill and price prescriptions (gather contents, measure, pour, and package)
Maintain products (order, stock pharmacy shelves)
Keep materials rotated and updated (as instructed)
Greet and assist customers with prescriptions and purchases
Assist in billing and insurance claims
Clerical duties as needed
Medication Care Coordinators are expected to communicate on the job with a basic knowledge of human anatomy and medical terminology to ensure patient medication plans are correct. This position has a high-level of technical skills required, which is why pharmacy technician training is a part of becoming a coordinator. You may also be required to build relationships between healthcare clinic partners and work as a liaison between patients and pharmacies.
Where Can I Work as a Medication Care Coordinator?
As a Medication Care Coordinator, you can expect to have plenty of job opportunities available to you. If you get certified through MedCerts, you qualify as a medical administrative assistant and/or you can opt to receive pharmacy technician training.
You can expect the opportunity to work in a variety of settings, which allows for career growth and change.
Work environment options include:
Retail Pharmacy (both standalone or in-store)
Local, Privately-Owned Pharmacy
Mental Health Facilities
Assisted Living Facilities
Non-profit organizations that work with patients and medications
Where Can This Career Lead Me?
Experience as a Medication Care Coordinator can lead to positions as a Certified Medical Administrative Assistant (CMAA) or a Certified Pharmacy Technician (CPhT). Both are high-demand careers in healthcare focused on patient and customer well-being and health.
Take a few minutes on Google and you’ll find there are tons of hits for the terms Medical Administrative Assistant and Certified Pharmacy Technician due to companies looking for experienced professionals.
Getting certified as a Medication Care Coordinator is the best move as it puts you ahead of other candidates with just a high school diploma.
You may also consider going down career paths such as a full-time Medication Care Coordinator, Pharmacy Informaticist, Compliance Specialist, Infusion Technician, or Compounding Specialist.
Once you get certified, the options are limitless to where you can go with your career.