Yes, for the following reasons:

  • After three unsuccessful login attempts. (NOTE: Spouses should call a Spouse Education and Career Opportunities Counselor (1-800-342-9647) for assistance if their account gets locked for this reason.)

  • If a spouse fails to adhere to MyCAA Terms and Conditions, including if a spouse knowingly allows another person to create and/or manage his or her account.

  • If a spouse impersonates or misrepresents another person, or provides fraudulent information into the MyCAA account system. The spouse may also face serious legal and financial consequences.

  • After the spouse fails or withdraws from a second course, the spouse’s account will be permanently locked and no further MyCAA financial assistance will be available to the spouse.

Hardship waivers are available to spouses in extreme situations only. Spouse Education and Career Opportunities Counselors can provide additional information and assistance for hardship waivers.

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